Customer Service
Free shipping
Yes! All of our products come with free* shipping. In addition, if you are returning your product under a warranty claim, return shipping is also free.
Return Policy
Our return policy allows returns within 30 days of purchase. During the holidays, we offer an extended return window.
If for any reason you are not completely satisfied with any of our LED lights, simply return the product, and as soon as we receive it, we'll process a refund for the product price. This is a period for you to evaluate the lights by simply plugging them in and testing that they will meet your needs, they should not be installed. To qualify for this return, the lights must meet the following conditions:
- Must be in original packaging and properly packaged
- Must include all parts and original hardware
- Must be unused and have no signs of usage
You are responsible for paying the return shipping cost.
If items are returned without original packaging, hardware, wiring, or any other necessary parts for operation or installation, 20% restocking fee will be applied as well as any costs of damaged or missing parts. Products that have been installed or shows signs of use are not eligible for return.
Items purchased from Cavalier Lighting, through an affiliate* vendor fall under said vendors return policy
If you have any questions, please contact us at (602)890-2277 or info@cavalierlighting.com
Unpacking & Installation
Prior to fully installing your lights, test your light by connecting it to any 12v power source (red to positive, black to negative). This test is to ensure your light was not damaged during shipment and that you have the correct wire harness needed for proper installation.
Make sure to check that the point you intend to mount your lightbar to is going to work. We provide universal brackets with our lights, but they may not be sufficient to achieve a "bolt-on" installation for your specific make and model. Cavalier Lighting can provide wiring diagrams and install ideas/advice, Cavalier Lighting is not an installer. Refer to our Dealer Locator to find a trusted installer.
These are basic details for how the installation process will go.
- Identify the mounting point for your light and run the wires.
- Mount your light.
- Connect the light to the harness.
- If installing switches, run the switches through the firewall to the desired location.
- Connect the wiring harness to the battery.
Our Lifetime Warranty
Since we fully stand behind the quality of our products, we provide a lifetime warranty to protect against manufacturing defects.
All of our LED lighting* and switch panels are covered from material & manufacturing defects that impact the function of the light, for the life of the original purchaser.
This warranty does NOT cover normal wear and tear, cosmetic damages, improper disassembly, unauthorized repair or attempt, or modification of the product. If for any reason you need to disassemble the bar, contact us first to confirm it will not damage anything. Simply contact us, and we will arrange to either fix or replace the light, if available.
Material or Manufacturer Defects
We have found that a product with a manufacturing or material defect will usually fail within the first couple of uses. It is very unlikely for a defective product to last for an extended amount of time. Most products returned after months or years of use are commonly found to be not a manufacturer defect, but the result of normal wear and tear issues, which are not considered to be a defect in materials or manufacturing. Cavalier Lighting has the sole discretion of determining the validity of warranty claims.
Clearance Products
Our clearance products are covered from material or manufacturer defects, impacting the function of the light, for 6 months from the date of purchase. If your product is determined to be defective, we will either replace, repair, or issue credit for the product. All sales are final on clearance products.
Terms and Conditions
Free Shipping - valid for addresses that are within the lower 48 US States
Affiliate - 3rd party vendor with products purchasable on www.cavalierlighting.com
LED Lighting - Cavalier Lighting reserves the right to replace warranty products with current model line. While we try our best to replace with the same product, sometimes it is not possible. In the event that a new model is being used as a replacement, customer will receive matching pair is PODs are being warrantied.