Customer Service

Free shipping

Yes! All Cavalier Lighting LED products and accessories come with free shipping.  In addition, if you are returning your product under a warranty claim, return shipping is also free.  

*Free shipping is for addresses that are in the lower 48 US states.  If you live outside the lower 48 US states, you will be provided with shipping costs at checkout.

If you ordered more than one item, we may send them to you in separate boxes to give you the speediest service. Rest assured, this will not affect your shipping charges. 

Return Policy

Our return policy allows returns within 30 days of purchase.  During the holidays, November 1st-December 31st, our return window is extended until January 31st.  

If for any reason you are not completely satisfied with any of our LED lights, simply return the product, and as soon as we receive it, we'll process a refund for the product price.  This is a period for you to evaluate the lights by simply plugging them in and testing that they will meet your needs, they should not be installed. To qualify for this return, the lights must meet the following conditions:

• Must be in original packaging and properly packaged (do not write on the box)
• Must include all parts and hardware received with your original shipment
• Must be unused and have no signs of usage

You are responsible for paying the return shipping cost. 

If items are returned without original packaging, hardware, wiring, or any other necessary parts for operation or installation, a minimum 15% restocking fee will be applied as well as any costs of damaged or missing parts. Products that have been installed or show visible use do not qualify for a return.

If you have any questions, please contact our customer service department at 602-890-2277 or info@cavalierlighting.com

Unpacking & Installation

Prior to fully installing your lights, test your light by connecting it to your battery (red to positive, black to negative). This test will ensure your light was not damaged during shipment and that you have the correct wire harness/light combination. It will also clarify the function of each of the harness components.

Make sure to check that the point you intend to mount your lightbar to is going to work. In most cases we provide universal brackets with our lights, but they may not be sufficient to achieve a "bolt-on" installation for your specific make and model. Cavalier Lighting, and other providers, sell brackets that are "bolt on" for many different vehicle makes and models, these brackets may be necessary if you would like to achieve a "bolt-on" install. While Cavalier Lighting can provide wiring diagrams and install ideas/advice, Cavalier Lighting is not an installer. There are many installers available in our Dealer Locator.

These are basic details for how the installation process will go.

1. Disconnect the battery from the light you were testing and you're ready to start installation.
2. Identify the mounting point for your light and run the wires.
3. Mount your light.
4. Connect the light to the harness.
5. If installing switches, run the switches through the firewall to the desired location.
6. Connect the wiring harness back to the battery. That's it!

Clearance Products 

Our clearance products are covered from material or manufacturer defects, impacting the function of the light, for 6 months from the date the product was shipped. If your product is determined to be defective, we will either replace, repair, or issue credit for the product. All sales are final on clearance products.

Warranty Information

Cavalier Lighting Lifetime Warranty

Every light we build is covered for the lifetime of the product. We are a founder-run shop in Buckeye, Arizona, and when you call about a warranty claim you are talking to the people who run day to day operations.

What is covered

All Cavalier Lighting branded products — light pods, light bars, chase lights, fog light kits, switch panels, brackets, and wiring harnesses — are warranted for the lifetime of the product against defects in materials and workmanship. This includes:

• LED and driver failure
• Water intrusion past the product's rated IP seal
• Housing cracking or separation under normal use
• Connector, harness, relay, and switch defects
• Bracket failure from defective material or welds

Return shipping on approved warranty claims is free. If we approve your claim, we cover the cost of getting the product back to us. You are not out of pocket to have a defect fixed.

Who is covered

The original purchaser only. Coverage does not transfer to a second owner. If you sell the vehicle or the lights, the warranty ends with your ownership.

Proof of purchase

A proof of purchase from Cavalier Lighting or from an authorized Cavalier Lighting dealer is required for all warranty claims. An order number, emailed receipt, or dealer invoice all work. You can find authorized dealers on our dealer locator.

We cannot honor claims on product purchased through unauthorized resellers, marketplace listings, or private sales.

What is not covered

• Replaceable lenses and faceplates. These are wear and customization items, sold separately as accessories, and are not covered under warranty.
• Physical damage from impact, rock strikes, rollover, or collision
• Damage from improper installation, incorrect polarity, or operation outside the product's rated voltage range
• Damage from pressure washing directed at seals, or from abrasive or solvent cleaning
• Cosmetic wear, including finish fading and normal lens abrasion
• Products modified, disassembled, or repaired outside Cavalier Lighting
• Consequential damage to the vehicle or other components

How to file a claim

Email info@cavalierlighting.com or call (602) 890-2277 with:

1. Your proof of purchase from Cavalier Lighting or an authorized dealer
2. A description of the failure and when it started
3. A photo or short video showing the issue
4. Your installation details — mounting location and how the light is wired

We process claims within 48 hours of receiving the information above. That is our turnaround on reviewing your claim and telling you the resolution. Replacement shipping time depends on stock and your location, and we will give you a shipping estimate when we approve the claim. Once approved, we provide return shipping at no cost to you.

Products from other brands

Cavalier Lighting carries select products manufactured by partner brands. These are not covered by the Cavalier Lighting lifetime warranty, and warranty claims must be filed directly with the manufacturer:

• Blue Line Whips — LED whips, Rookie Series and Sergeant Series rock lights
• Chicken Corners Off Road — 6th Gen Ford Bronco ditch light mounts, bumper light mounts, and related accessories
• DirtBag Brands — IronSight-01 billet mirrors

We are glad to help you identify the right contact — reach out and we will point you to the correct manufacturer.

Registered Trademarks

The name "Apex®" and its associated logos are registered trademarks of Cavalier Lighting. All rights reserved. Any unauthorized use, reproduction, or distribution of the Apex® trademark in connection with vehicle lighting, accessories or related goods is a violation of intellectual property laws and is strictly prohibited.